quick appointments, convenient to my schedule, prompt and courteous se... read more quick appointments, convenient to my schedule, prompt and courteous service. Very reasonable prices. Another mechanic told me I needed expensive complete brake job; He took the time to show me my brakes. There was plenty of wear left. Glad I went to him!
I paid a lot of money for a ski boat rental. What I received looked li... read more I paid a lot of money for a ski boat rental. What I received looked like a ship-wreck of mostly torn vinyl, broken seats and mold. I was very embarrassed as I rented for my families enjoyment. My wife emailed Pocono Action Sports / Lighthouse Harbor Marina but they only ignored us. I posted pictures of the rental on their website trying to elicit some response which I know they saw. since they deleted them numerous times without any comment. I wish I only received some apology or explanation from them so I didn't have to make this so public!
Horrible experience, Unprofessional costumer service and the owner is ... read more Horrible experience, Unprofessional costumer service and the owner is far from knowing what it is like to be professional. He is rude, disrespectful and has very little knowledge about costumer satisfaction. As their previous costumer, I would never recommend anyone going to this place and purchasing any of their products. They do not want to deal with things they know little about and upon explanation they reject it and in the most unprofessional way. They do not deliver what they promise to and do not live up to the expectations that they have advertised for themselves via their webpage. I know definitely I would never go back to that place or recommend anyone to it.
