Miserable experience. Irresponsible and unprofessional. They installed... read more Miserable experience. Irresponsible and unprofessional. They installed the lift and wheels, had to replace an ABS sensor that they broke, and then gave it back to me with ABS / AWD / 4WD error codes and told me I should take it to the dealership to see if they could figure out what was wrong with it. They wanted nothing to do with actually fixing the problems they caused. They went as far as telling me that it was a "coincidence" and that "nothing we did could have caused these issues". In their defense, the issue ended up actually being the dealership's fault for giving them the wrong sensor. But telling me I could drive a vehicle with a malfunctioning ABS System was DANGEROUS. And the fact that Xtreme gave me back a truck that was barely drivable and expected to completely wash their hands of it was completely unprofessional. They are pretty good at installing parts that you can order out of a catalog made specifically for your vehicle. But they are not real mechanics. I had to bring it back to have them get the TPS they installed working after the ABS issues were sorted out. While I was waiting around for them to do that I got to overhear them telling a customer who was having issues with a remote start they installed that HE needed to "Call the company that makes it. Not sure what we can really do to help you...". They really do go the extra mile to find someone else to blame for anything that goes wrong.
The staff was nice and helped explain everything to me clearly. the wa... read more The staff was nice and helped explain everything to me clearly. the waiting room was clean and had fresh coffee for me. i will return
Today my wife stopped to get her car washed. There was a maintenance i... read more Today my wife stopped to get her car washed. There was a maintenance issue with the stall she pulled into. The manager was there and when she asked for help his comment was not to use the car wash if she doesn’t know how to work it. After he realized it was really broken, there was no apology. My wife told him due to his rudeness she would never come back. Again his ignorance was to say so what. I would encourage everyone to boycott this ignoramous and go somewhere else.
