Very, very pleased. Great quality work. No pressure tactics. Straig... read more Very, very pleased. Great quality work. No pressure tactics. Straight shooters. YOU are apprised of the situation and YOU decide what to do. I will never shop around for front end shops again. And I truly believe that their front end expertise carries over to their other offerings. Call them, talk to them, and work with them. You will not be disappointed. BONUS - They answer their phones! With a human!!!
December 30, 2020, my wife and I were on our way to North Carolina to ... read more December 30, 2020, my wife and I were on our way to North Carolina to visit our daughter. About 180 miles into our trip our alternator burnt out. Because I thought the issue was a faulty battery, I called AAA for a battery service. The tech determined the alternator was the issue. She could not recommend a nearby mechanic and said we'd be hard pressed to get service given the New Years holiday. Not being from the Carlisle, PA area, we decided to conduct a Google search and found T&M Automotive was about a 1/2 mile away. Turns out they are a AAA approved shop. Go figure why the AAA tech didn't know them! We spoke with Henrik who agreed to help us out. They were amazing!!! Henrik was able to get the required part, had his tech install it, test drove it and got us back on the road 3 hours later. The price was very reasonable and the service was excellent. They could have easily charged us more and we would have had to pay it given our situation. If you live in the Carlisle area, I highly recommend you use T&M Automotive for your car care. The are a very trustworthy, dedicated and customer focused team!!! Thank you Henrik and Team!!! Regards, Rob and Donna Landi
Great service. Friendly and knowledgeable staff. I will be switching a... read more Great service. Friendly and knowledgeable staff. I will be switching all my vehicles to them.
