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Ford Repair in McSherrystown

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Auto Reviews in the McSherrystown Area

  • LondonreviewedBob Ruth Ford

    In Summer 2018 I purchased a 2006 Ford Taurus because the place was hi... read more In Summer 2018 I purchased a 2006 Ford Taurus because the place was highly recommended by a family member. The car was a little more expensive than I was looking for, but I was willing to pay more because they assured me that they had inspected it THAT WEEK. Higher price in exchange for no issues seemed like a fair deal to me. On cars this old, they will not supply any kind of warranty. Again, because I had been promised that it had just been inspected, I accepted this. Less than a month later, my car wouldn't start and was burning through oil and gas. Needs a new Mass Airflow Sensor. It was expensive to replace, and I wasn't happy about it. I called in and they told me that since I bought it without a warranty, it was my problem. I also noticed that the windshield wipers jumped and clearly had not been replaced anytime recently, and as soon as I drove off the lot, one of the back windows stopped opening. A few weeks after that, my exhaust system completely fell off. The catalytic converter needed replaced. I had to get my car towed. I called and complained and they said that they sell these without warranties because they "don't know what the driver will do" and "don't have a crystal ball" (essentially blaming me for a mechanical failure that almost certainly formed prior to my owning the car). Five days after replacing that, the check engine light came on, the car was shaking when idling, and it could barely accelerate. Turns out the last person who owned it replaced the ignition wire improperly and never removed the old one, causing the new one to be misplaced and melt. This certainly should have been seen during an inspection. I don't know anything about cars and once I looked into the engine myself I could tell that there wasn't supposed to be a cut wire just hanging out in there. Went to a new mechanic, got that fixed. Six days after that repair, my check engine light is on again. For anyone keeping track, that is: two major repairs, one minor repair, one worn out part, one mysteriously not working part, and an extra check engine light. I am not convinced they inspected the car at all, let alone as thoroughly as they claimed. And their salespeople (they don't have a customer service department as far as I can tell, because I just keep being transferred to sales) don't care. They got their sale, customer happiness and safety be darned.

  • Horrible!! They took 30k to paint my 1967 Chevelle and help in the res... read more Horrible!! They took 30k to paint my 1967 Chevelle and help in the restoration - My life savings and lifelong dream, just recovering from cancer! I disassembled and then reassembled for them. The car paint is peeling and reacting; the emblems on each of the car are off - one emblem is 3 inches higher than the other. None of the body panels line up. The right side of the body sits on the frame, they destroyed the original hood, and welded emblem holes shut and then tried to re-drill them out and left a gaping hole under the emblem. I had them put new doors on and when they gutted the old ones and built the new ones, they put the old wing window seals back, when I had provided new ones that were opened and out of the bag when I got the car back. Car was towed back with no body bolts - car could have come off of the truck while being towed back to me, this has been a year ago and I still cannot get them to fix their MESS.. The whole car is ruined, was better and worth more before they started. The owner laughed at me when I asked for my money back. All that cost was only for paint and the labor. I handed it to them on a platter and got it back in a mess! Seeking legal action now!!! What a disaster, he took advantage! What’s worse is that I had even more problems pointed out to me from another shop who was installing the exhaust. So many problems from this shop and not enough room to write about them. And they laugh at me, have not tried to come get the car or even inspect the issues since August 2013!!! DO NOT USE THIS SHOP!! They will take advantage and ruin your dreams. And continually ask for more money while they have the vehicle, for other costs.

  • Dillsburg Auto Center gave us a great deal on 4 tires and only charged... read more Dillsburg Auto Center gave us a great deal on 4 tires and only charged $69.99 for the alignment. Will be back!!!

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