This place is reliable, honest, neither slow nor fast, and is economic... read more This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.
Do NOT use this shop. I had my Altima in for a shifting issue. After $... read more Do NOT use this shop. I had my Altima in for a shifting issue. After $1200 ($500 in Labor) I got it back with MORE ISSUES. I picked my car up and it not only had the Check Engine Light on - which was NEW, but it was drivable when I went back about a week later after the work to mention a newly developed problem. After less than a 5 mins drive Dominic comes back telling me I need a whole new transmission. I ask how they originally got to the diagnosis - Dominic very soon was telling me to "Take him to court" - I hadn't even asked for ANY refund yet! All I wanted was a correct diagnosis. Very quick and expensive, thoughtless work. They are a "Parts Changer" not a mechanic.
As someone who works in the car world and is very cautious when it com... read more As someone who works in the car world and is very cautious when it comes to mechanics, I can say hands down these guys are the best! Everyone I met was friendly, helpful, patient and went out of their way for me. The work required for my car required a lot of investigation to discover the issue and could have cost thousands to fix, but Bill researched a more affordable resolution that got the job done and hopefully will prevent the issue from arising again! If you need anything done, be it a simple oil change or a huge, complex job Milex is the place to bring your vehicle. I will never go anywhere else and when someone needs a mechanic this is where I will send them. Thanks Bill & Kimmy, you guys are brilliant!
