I had a very rude experience with Russ the owner. Charged for repairs ... read more I had a very rude experience with Russ the owner. Charged for repairs that were never done to my car. Returned several time for follow ups to the same problems only to receive an annoyed answers from him and no further actions on their part. STAY AWAY AT ALL COST!!!
My 2004 Acura RL remains in a local shop with problems with alternator... read more My 2004 Acura RL remains in a local shop with problems with alternator and belts. LVAG had a signed 36 month extended warranty in hand on 3/4/2014 when I bought the car but after a phone call today the salesperson stated it has not been sent to NADA,the warranty company. There is something very wrong here, to take payment for coverage, to have the customer call NADA several times and give ID numbers without a question, and wait over a month and not send in the paper work. LVAG appears to have taken a risk that a claim would not be entered for some time and their first payment and paper work would be stalled. Very poor business practice !!!
Awful. This guy "fixed" my car FOUR times and it just died again from... read more Awful. This guy "fixed" my car FOUR times and it just died again from the same problem. STEER CLEAR!
