Mechanic Advisor

Retail Tire in Heidelberg

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Auto Reviews in the Heidelberg Area

  • Never Ever go to this place! Stay away from it as far as possible! La... read more Never Ever go to this place! Stay away from it as far as possible! Lamar is unprofessional and has no idea what he is doing! He told me he is the manager when i requested to speak with his superior! I had an $800 job done with them and replaced all brakes and rotors and the day I left their parking lot i had a squeaking noise! They tried to tell me because they are new but 3 mo later still same issue! Came back for them to look at it and clean it, Lamar took my pads out and was rubbing them with force on the ground/asphalt floor!!!!! Wth? Are you kidding me? After I confronted him about it he laughed in my face and told me basically that thats how they do it and that he is the one who works on cars not I! Wow!!!! Just wow!!!! After I told him he just ruined my pads even more he refused to work on my car at all and told me he is not touching it! I had to get the police department involved and their corporate district manager to get my issue resolved! This place is a joke! People who work there are uneducated in their profession! If I could put negative stars or zero stars i would have because the one star here does not justify this place!

  • front right side was making loud squealing , steering made rubbing sou... read more front right side was making loud squealing , steering made rubbing sound when turned. frank had the vehicle's front end thoroughly inspected then test drove it again himself to make double sure of the problems. bottom line is, he replaced the problem parts and cleaned and adjusted brakes, changed oil and flushed coolant (i had a coupon) and saved me a whole lot of money. he has kept my '05 cavalier on the road and running smoothly for years and for alot less than others had charged me. glad i found this garage. he is a person you can trust and he goes out of his way to come up with cost saving solutions.

  • On October 26th I took my brand new car (2011 MazdaSpeed3) in for its ... read more On October 26th I took my brand new car (2011 MazdaSpeed3) in for its first oil change and tire rotation. When I opened my trunk over the weekend, I found that one of the shocks to my truck has been removed from my car. In addition, right around the area of where the shock mounts to the body of the car is damaged in 2 areas. I went back to the store this morning and brought it to their attention. I explained to them the situation and before even coming out to look at the car I got “We didn’t do something like that”. Once I got the manager out to look at the car, he brought the person that worked on my car out and said my car was like that when I brought it in. My hatch will not even open up now unless someone holds it open and they are trying to tell me that it was like that when I brought it in. Now, I removed things out of the trunk of my car (laptop, bag, because I work across the street) and hatch was FINE. They were the last people in my truck as they needed to get the wheel lock out from underneath the spare tire. My car was NOT missing a shock and had no damage on it prior to this and shocks just do NOT fall off of a car. End result here is there are no security cameras and they are all sticking to their story as they didn’t do anything wrong. BEWARE of taking your car here as the workers do not report mistakes to the managers like they are supposed to then we, the customer, pays for it in the end.

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