I moved here from Mount Airy, MD. My brother is a mechanic with his ow... read more I moved here from Mount Airy, MD. My brother is a mechanic with his own shop and has always serviced our vehicles. When I moved to Mercersburg, Pa I stumbled upon Liberty Tire and Auto. They are by far the best service station I've been to. They have always been professional, honest and upfront with me. They haven't tried to sell me services that I don't need; the ones I have needed to have done have been reasonably priced. I wouldn't take my cars any where else!
These folks are true professionals! On numerous occasions, they have ... read more These folks are true professionals! On numerous occasions, they have helped me out in a pinch without hesitation. They are courteous, give very honest advice, and charge fairly. We are fortunate to have them as a business in our town.
Listen consumers. I too had a horrible experience with John. He is d... read more Listen consumers. I too had a horrible experience with John. He is definitely a crook. I actually wrote a good review above and I wish I could take it back down!!! BIG MISTAKE for taking my sons 2001 Dodge Ram 2500 to this place. He did originally fix my problem last April 2014 but then the truck failed again in August 2014. When I took it back under warranty John said the transmission was fine and the problem was the transfer case this time. Here's where things really go bad. I surprised John one day by showing up at his shop to see the transfer case for myself. To my surprise the transfer case wasn't being worked on, the transmission was in pieces. When I asked him why the transmission was taken apart he said he just wanted to make sure everything was fine. Not being a mechanic myself I believed him. BUT, I was still very skeptical so I took a picture of the serial number plate on my transfer case and left. A couple days later I get a call from John saying the truck is done and he put a remanufactured transfer case in the truck. Not trusting him I crawed under the truck and with my phone and the picture of the serial number tag and there it was... the SAME transfer case still in the truck. When I asked John why he lied about putting a new one in and trying to charge me for it, he said.... I'm sorry, im just having money trouble right now. He told me he rebuilt mine. This is simple FRAUD!!! The only reason I didn't report it was because I feared he wouldn't honor the warranty if i had any other problems.... I'm writing today to tell you the transmssion failed again!! I called John and he told me that my son must be abusing the truck and he would have to charge me for another repair. BOTTOM LINE - Don't Don't Don't go to this repair shop unless you want to be lied to and frauded out of your money. Some other shops cost more but trust me in the long run you will be glad you did I'm not done yet...... I'm still planning to bring an investigation for the fraud committed last August. I simply don't want to see anyone else get taken advantage of like me.
