Had an emergency over a weekend. Called on a Monday morning. Don got... read more Had an emergency over a weekend. Called on a Monday morning. Don got me in, fixed the issues, and I'm safe on the road again. Couldn't have gone better! Thank you!
My brakes went on Sunday before Memorial Day... got my car towed by Sc... read more My brakes went on Sunday before Memorial Day... got my car towed by Scott of Noble towing to Bobby's that night... on Tuesday, spoke with Bobby for the first time then spoke to his wife Robin... both are incredibly kind (understatement)!!! Got my car back on Wednesday!! I have a very strict budget (another understatement)... Bobby didn't make repairs he didn't have to, let me know about how long I could go until I needed to make the other repairs, both he & Robin treated me like a human being rather than cash in their pocket and on top of all that I'm driving a safe car!!! Amazing ethics!!
I must say that the folks at Meiser's go above and beyond in the areas... read more I must say that the folks at Meiser's go above and beyond in the areas of customer service, and quality work. We came to The Reading/Topton area of Eastern Pennsylvania to visit family in the nursing home in Topton. We needed to get a family car inspected, but only had Friday to do this (we live in Ohio, and needed to return on Sunday). During the inspection, it was discovered that the car had a bad shock absorber. We were in a bind, as the area dealership could not get the car in on Friday afternoon to fix the issue. I called Meiser's to see if they could get the shocks in, and install them on the car. They called to make sure they could get the parts, and were able to get the car in to install them on Friday afternoon. One of the employees even loaned us a car so we could visit with family at the nursing home while our car was being worked on. This was MORE than over and above the call of duty, and gave us additional time with family that we would have missed out on but for her kindness. We would recommend Meiser's to anyone looking for quality auto work, and excellent customer service!