December 30, 2020, my wife and I were on our way to North Carolina to ... read more December 30, 2020, my wife and I were on our way to North Carolina to visit our daughter. About 180 miles into our trip our alternator burnt out. Because I thought the issue was a faulty battery, I called AAA for a battery service. The tech determined the alternator was the issue. She could not recommend a nearby mechanic and said we'd be hard pressed to get service given the New Years holiday. Not being from the Carlisle, PA area, we decided to conduct a Google search and found T&M Automotive was about a 1/2 mile away. Turns out they are a AAA approved shop. Go figure why the AAA tech didn't know them! We spoke with Henrik who agreed to help us out. They were amazing!!! Henrik was able to get the required part, had his tech install it, test drove it and got us back on the road 3 hours later. The price was very reasonable and the service was excellent. They could have easily charged us more and we would have had to pay it given our situation. If you live in the Carlisle area, I highly recommend you use T&M Automotive for your car care. The are a very trustworthy, dedicated and customer focused team!!! Thank you Henrik and Team!!! Regards, Rob and Donna Landi
HAPPY 100% WITH YORK TRANSMISSIONS ,DOES ALL MY INSPECTIONS AND PARTS... read more HAPPY 100% WITH YORK TRANSMISSIONS ,DOES ALL MY INSPECTIONS AND PARTS INSTALL.VERY HAPPY WITH THIS FAMILY RUN BUSINESS. THANKS
WORTHLESS WARRANTY ***IF YOU USE THEIR SERVICES, PAY WITH A CREDIT CA... read more WORTHLESS WARRANTY ***IF YOU USE THEIR SERVICES, PAY WITH A CREDIT CARD AND PROMPTLY (the C.C. company must receive a written dispute notice within 60 days . . . per the Federal Fair Credit Billing Act) DO A CHARGE BACK WHEN YOU SMELL A RAT. It is best if a person uses the forms online at attorneygeneral.g and make a dual filing with them and the credit card company.*** An honest review would be zero stars. Norman seems to enjoy lying to his customers and creating hostile confrontations. Walk in his business and be greeted by a "God built this Business" sign on the wall and then when you ask a simple question about repairs Norman will tell you he didn't do them and start throwing the "F" word around. Since having the vehicle there from Dec 7 - 23 and still not done (they told me just 3 business days to get the job for $1,900 +tax) transmission rebuild in December 2016, I have had to take it back 3 times so far for engagement issues. Last rude and unprofessional forced visit 8/7-8/10. Do you think, perhaps, there is a reason they have about 30 vehicles at their shop and virtually no space to drive onto the lot? *************************************************************************** Your shop is rated so poorly that your co-owners and employees feel they must pose as customers and give 5 star reviews to falsely inflate your shop's aggregate customer rating. Grow up a little. ***Yes, a complaint was made with the PA Attorney General consumer protection division against your shop. You should be hearing from them shortly.*** After fixing my Jeep correctly, subsequent to the debacle with your shop, the supply and demand picture for a full sized factory RHD Jeep is such that I could get $10,000 for it at the drop of a hat. You may send me a check for $1,000 if you wish to settle this matter or you may solicit a $300/hr. attorney. Reply to YT&AC's latest story: I have no time to respond to your unproductive quibbling. I'm back to the books.
