01 chevy truck lost overdrive. Quoted $1000. Didnt hear anything for ... read more 01 chevy truck lost overdrive. Quoted $1000. Didnt hear anything for 2 weeks, then says its done and it cost $2800! No warning or chance to make that decision what so ever. Reluctantly paid and left with a lousy 6 month warranty. 7 months later trans goes out an hr from home. He says "welp, warranty's out". Says part broke not his problem. Tried to say it was the way i drive? This as a work truck.
I would not recommend this mechanic to anyone. Horrible customer servi... read more I would not recommend this mechanic to anyone. Horrible customer service, he will rarely return your call. Most times he will only contact you when he wants to be paid. Had some work done by him and the part failed 2 months into his 6 month warranty and he refused to back it up blaming the failure on the driver. He constantly goes back on his word and his story changes as much as his excuses. All around waste of time and money. DO NOT GET WORK DONE HERE, YOU WILL REGRET IT!
Was searching for a 2012 VW Jetta Sportwagen TDI online and saw Huber'... read more Was searching for a 2012 VW Jetta Sportwagen TDI online and saw Huber's listed on the USAA and Carguru websites. Only problem was it was almost 2 hours away! The car's pictures, description and detail on the website made me give them a call. Eric Reder filled me in on the details over the phone and stressed how much work they put into the car before putting it on the lot. I was surprised to hear that because the car only had 36,000 miles on it! He also said that the car looks better in person than in pictures (he was right!). I drove out and met with Eric Huber and immediately hit it off with him- we are both VW guys. The car looked showroom condition (my wife said several times she can't believe its not new) but Huber's went over the car and performed all of the 40,000 mile services on it. The car is only at 36,000 miles! The point is, I think they could have just vacuumed it, washed it, put 2 tires on it and put it for sale, but Eric explained that most of his customers come there for follow up service and if I came back for the next oil change at 40,000 miles and he hit me with VW's recommended 40,000 mile service charge, I would undoubtedly be P.O'd since I just bought the car. And he's right. Eric showed me the list of all the work performed and gave me a copy for my records. Very impressed with that kind of thinking. Huber's is a full service car repair facility that also sells high quality used cars and they put good cars on the lot to keep their customers happy so they'll come back for service. Worked out well for me!
