Insp. on relatives car that shouldn't have passed inspect. because of ... read more Insp. on relatives car that shouldn't have passed inspect. because of bad brakes (but schwebach said brakes 75% good & passed inspect.), which could have been deadly if not corrected by another station. He also was to fix customer complaints (that didn't get fixed) but schwebach said were fixed & they were charged $289. Three months later customer took car to another State Insp. Station because complaints weren't fixed by schwebach & new ststion told her brakes are so bad can't drive car (the bad brakes was what was causing the complaints from owner). New station charged $400+ to fix the complaints owner was making which were bad brakes making the noises. Car wasn't driven enough to cause bad brakes in that amount of time, schwebach even admitted that brakes couldn't get that bad in 3 months for the small amount that the car was driven. Schwebach was asked to refund $289. charged for fixing complaint he didn't fix & for not fixing bad brakes when he should have seen them bad & he refused to refund any amount. Everything was fixed when taken to the other station & paid $400.+. $400.+ should not have had to been charged & paid for by owner @ the new station if schwebach would have fixed everything complained about by customer in the beginning. Owner is filing a Consumer Complaint w/ Attorney General's Office in Harrisburg & also the Pa. State Police took filed complaint & is investigating for inspecting a car that should not have passed inspection w/ obvious bad brakes (we have all documents to back up complaints on schwebach). He is the WORST CUSTOMER SERVICE person to deal w/ when taking this complaint to him to be resolved THAT I HAVE EVER DEALT WITH & I worked in Customer Service for over 30 yrs. in Motor Vehicle Dept. in Harrisburg, so I KNOW WHAT I AM TALKING ABOUT W/ THIS PROBLEM, that's why we are filing everywhere we can to avoid another person having a problem like we had or having an accident because of schwebach's bad workmanship. He shouldn't be allowed to get away w/ extrememly bad work performance that could have horrific consequences.
They are the best and most honest garage I've ever used. The guys the... read more They are the best and most honest garage I've ever used. The guys there are friendly, in fact after 20 years..they are friends. I don't know what I'd do without them. Thank you. Wayne, Wayne Jr. and Donny
Was searching for a 2012 VW Jetta Sportwagen TDI online and saw Huber'... read more Was searching for a 2012 VW Jetta Sportwagen TDI online and saw Huber's listed on the USAA and Carguru websites. Only problem was it was almost 2 hours away! The car's pictures, description and detail on the website made me give them a call. Eric Reder filled me in on the details over the phone and stressed how much work they put into the car before putting it on the lot. I was surprised to hear that because the car only had 36,000 miles on it! He also said that the car looks better in person than in pictures (he was right!). I drove out and met with Eric Huber and immediately hit it off with him- we are both VW guys. The car looked showroom condition (my wife said several times she can't believe its not new) but Huber's went over the car and performed all of the 40,000 mile services on it. The car is only at 36,000 miles! The point is, I think they could have just vacuumed it, washed it, put 2 tires on it and put it for sale, but Eric explained that most of his customers come there for follow up service and if I came back for the next oil change at 40,000 miles and he hit me with VW's recommended 40,000 mile service charge, I would undoubtedly be P.O'd since I just bought the car. And he's right. Eric showed me the list of all the work performed and gave me a copy for my records. Very impressed with that kind of thinking. Huber's is a full service car repair facility that also sells high quality used cars and they put good cars on the lot to keep their customers happy so they'll come back for service. Worked out well for me!
