This place is reliable, honest, neither slow nor fast, and is economic... read more This place is reliable, honest, neither slow nor fast, and is economical. It is best to call them during working hours, describe the issue(s), and set an appointment for drop off. They allow you to drop the keys through a mail slot and leave your car if dropping off before they open. They call you if there are issues and when the auto is ready for pick up. They offer great services, at good prices, give decent estimates, and communicate any issues during the process. The only drawback is that Tom is kind of a curmudgeon. He is a very honest and trustworthy person, but is grumpy nine times out of ten. My wife and I have been going to Stephanou's for about seven years or so. They are awesome.
Reliable,Honest work at a good price, I would reccomend to family and ... read more Reliable,Honest work at a good price, I would reccomend to family and friends.Monthly specials via monthly newsletter.
If I could rate 0 stars I would. The place is a rip off. Stay away. ... read more If I could rate 0 stars I would. The place is a rip off. Stay away. The owner bought it out a few years ago after he ran his other business Transco transmissions in Hatboro. I brought my car to have my transmission rebuilt with out knowing it was not owned by Bill Holt anymore. They did not rebuild my transmission correctly and I had to bring my car back 5 times in the course of a year because the tranny kept slipping. Each time they claimed it was something new altogether and not covered by the warranty. I was with out my car for weeks after each visit. One time my car broke down in the mountains and I had to pay $500 to have it towed to their shop after they refused to pick it up. The owner (who works on the transmissions) is never their and never returns your call. You have to deal with manager who has no real decision authority. They have an F with BBB for obvious reasons. I have never been so unsatisfied as a customer and I wouldn't wish the same frustration on anyone
