SCAMMERS and THIEVES. Called reception asked “how much to change break... read more SCAMMERS and THIEVES. Called reception asked “how much to change break pads, labor only because I have Autozone pads” was told $130. Told them I’ll be there in 40min, male reception said OK. Come there, wait an additional 30 minutes, the male receptionist finally shows up, gets my car or the lift and I wait another 30 minutes. Receptionist finally gives me the bill breakdown, mind you they haven’t even started on the car, with price tag of $160 for FRONT break pads and another $160 for BACK break pads, with mandatory purchase/installation of THEIR OWN front rotors. I tell them “over the phone I was quoted $130, and I’ll be back in 10 minutes with my own front rotors.” At that moment the receptionist FREAKS OUT. He starts screaming at me and my 70 year old mother, saying stuff like “YOU PEOPLE” and “PEOPLE LIKE YOU” (racist much?) “always do this, I can’t stand you, maybe I don’t even want to do this job”. So I said no worries, I’ll go elsewhere. He began arguing with me, called me stupid for not knowing I needed rotors, said he’s been “in the (scamming?) business for many years” so I stood there politely listening to his nonsense, and then said “I just want to mention that I failed state inspection 3 days prior, for the reason of “low break pads”. He got embarrassed, turned red and stopped talking. He charged me $60 for putting the car on the lift, oh and when I was leaving, one of the mechanics “conveniently forgot” to put back in my car a brand new car part “Tie Rod End” that I also purchased at Autozone to be changed at a later time. Did he forget, or did he steal and was hoping we won’t notice? You decide. Thanks for reading.
Had an emergency over a weekend. Called on a Monday morning. Don got... read more Had an emergency over a weekend. Called on a Monday morning. Don got me in, fixed the issues, and I'm safe on the road again. Couldn't have gone better! Thank you!
I have had John maintaining my autos and trucks for many years. I am ... read more I have had John maintaining my autos and trucks for many years. I am 40 minutes away now and still have all my work done by John at Angel Car Care. He has found solutions that the dealer and others could not find. I drive the distance for expert, honest, and fairly priced service. I had a boat engine that sounded off and had John listen to it. He said it was the timing chain and should be replaced asap. As it was under warrantee I took it to the dealer and they said nothing was wrong. Six weeks later I was dead in the water and it was the timing chain. You will be pleased with the service you get at Angel Car Care.
