Filter
I made an appointment the day before to make sure they had oil filter.... read more I made an appointment the day before to make sure they had oil filter. Arrived for appointment and they took car apart then then stated they did not have filter. When I told them they said they would get it they then said they don't get parts ahead because people may not come for appointment. Oil change took over 2 1/2 hours. But they did not put belly plate back on properly so when I was drive it started to flop under car. Then I noticed oil on garage floor. Took car back and they said it was that way and oil lead was from spilled oil they did not clean up. They said they would reattach belly plate but the cut half of it off so now I need to order a new part. I will never use this place again. Terrible service!!
Thanks Melanie Chandler for making this process smooth. Your patience ... read more Thanks Melanie Chandler for making this process smooth. Your patience with me was greatly appreciated. I m looking forward to buying my upgraded car with you!!