Bubba’s is a SCAM and they prey upon vulnerable seniors and women. My ... read more Bubba’s is a SCAM and they prey upon vulnerable seniors and women. My 67 year old mother took her car for diagnostic tests and to have an evaluation. They provided NO paperwork but told her that the problem was the catalytic converter. She paid $450+ to have it repaired. As soon as she drove off, there was a terrible sound and horrible fumes that were not previously present. She immediately returned the vehicle and they told her that she had to pay $800-$1000 to repair an issue with her rear end that was not an issue during her initial assessment. The new problem that occurred is parallel to the recent repair and was no coincidence according to multiple mechanics. They directed her to not even drive on the highway which she had done for YEARS prior to bringing her vehicle to them. When I called on her behalf, I was given the run around and after catching them in numerous, obviously misleading statements, I was forced to pursue other avenues. The only solution the manager James offered was for me to get proof from another dealership that they were the direct cause. This is ludicrous. I plan to pursue this unethical, illegal, conduct to the fullest extent of the law! BEWARE of this place and take your vehicle elsewhere! Please contact The Ohio Attorney General, City of Bedford Department of Commerce, Better Business Bureau, and every investigative reporter and social media outlet if you have had a similar experience. I certainly plan too. At minimum, they should’ve issued a refund. They also did not return her original parts. Enough is enough! This is SAD and beyond unacceptable. SHAME ON YOU BUBBA’S!!!!!!!!
How can you take your car in to get an alternator then a few days late... read more How can you take your car in to get an alternator then a few days later your engine is messed up now here it is I have to spend almost $4,000 just to replace my engine.The Dealer told me that whomever fixed my car poured fuel in the engine pump.
BEWARE!!! They caused $1,100 worth of damage to my corvette!!! I file... read more BEWARE!!! They caused $1,100 worth of damage to my corvette!!! I filed a complaint with corporate and they still are trying to deny they did any damage so now I have to get my attorney involved and take them to court!!! Awful experience! I took my corvette here to get new tires put on. I supplied them with special lift pieces to avoid damage to the bottom of my car when it is lifted. They did Not use these pieces and ended up scratching, chipping, and gouging the rocker panels on both sides of the car. There are literally chunks of the fiber glass body missing. They claim the damage was already there yet I had looked under the car before taking it in and there was no damage. They claim they took photos once they saw the damage. The problem is the photos are of the car already on the lift in the air with the lug nuts sitting on the lift arm in plain sight- clearly after they already had done some work. Yet the damage is clearly visible even when you just kneel down next to the car - let alone position the lift arms - this damage would've been clearly visible and if I was the worker I would have taken pictures before the car was lifted. This location is a joke and I would avoid it at all costs! Especially if you have a car that you don't want to be damaged. Check out NTB or Goodyear!!
