I had Met Jon Ketchum though my work. I have had met other people with... read more I had Met Jon Ketchum though my work. I have had met other people within his profession and decided there firm was a class act barring NONE . Upon having my vehicle repaired.I was informed of the repairs that would be needed as well as the cost of the repairs.They were up front. As well as thorough thru out the repairs. Upon the repairs they were more than honest on the time they had spent to perform the repairs. I AM so pleased with their service as well as cost i would HIGHLY recommend them to any one in need of automotive repair. Jerry Kahler. A special Thank You To Jon Ketchum & His staff. I will Not have anyone else work on my vehicles
My motor idled rough when I went to this shop. They told me they check... read more My motor idled rough when I went to this shop. They told me they checked electrical, changed ecu, fixed the exhaust (someone before had rubber hosing on it, hole in it), and fixed the vacuum lines. After the job, the car did idle correctly, but only for about a week. So I checked these areas worked on. There were still loose wires like I told them to fix. Idk if they changed the ecu but it looked old and it was just hanging down instead of in place like it should. All the vacuum lines were still old and had slight holes in them. The only thing they actually did was get the rubber hosing off of the exhaust and weld in a metal pipe, but they didn't even have the catalytic converter returning back to the motor like it should for better fuel economy. They cut the return line and plugged it with a large screw and solder. Charged me $520 for all of this work they said they did but didn't do. Will never come back to this rip off place. SAVE YOUR MONEY AND GO SOMEWHERE ELSE.
IPS is a GREAT company!!!They provided great service at a GREAT PRICE!... read more IPS is a GREAT company!!!They provided great service at a GREAT PRICE!!!IPS is right down the street from me and i never even knew it! They provide EVERY service for cars and trucks,probably any type of vehicle and the showroom is very nice and clean!They even have a keurig coffee maker with different flavors or you can make tea too..Their service shop area is the nicest i have ever seen in Columbus,Oh by far!!!! They have about 12-15 car and truck lifts and 2-3 alignment racks,also the shop area is HUGE!!! They took me to the shop area and i was blown away how nice and clean it is and all kinds of very nice sports cars that will blow your mind!!!!They are a very great company for custom work also which is obvious when you see the shop area with soooo many beautiful customized very expensive cars,you name it and they do it!!!! You would expect to pay a fortune when you see the whole place but i was floored when they gave me an estimate on the work i had done!!! I can tell you this,whatever i need done in the future i WILL DEFINITELY be taking my cars there!!!Especially if it is custom work i need done!The staff were excellent and very nice,also VERY KNOWLEDGEABLE!!! I will recommend them to everyone i know and even if i don't know them!!! Like i stated it is the nicest auto shop i have EVER SEEN in Columbus,Ohio or for that matter any shop even remotely close to Columbus!!! If you could rate them more than five stars i would rate them TEN STARS!!!If you are looking for custom work ,my advice is DO NOT take your vehicle ANYWHERE ELSE!!!!! Thank You Very Much IPS,you guys go above and beyond any other shop in central Ohio!! Bill Houseright
