They promised a free evaluation via a video on the Google page present... read more They promised a free evaluation via a video on the Google page presented by the president of the company! They lied!! They charged me $200 to look at two simple concerns with the promise that IF they found the problem they would put the evaluation fee towards the repair. Another lie! Typical bait and switch move. Promise from three different employees. Well guess what? They couldn’t find anything wrong. So now I still have the issues with $200 less taken by this garage. I emailed them twice showing them the video clearly stating that the evaluation was promised as a complimentary inspection. They ghosted me and refuse to refund my money and refused to honor the video!! I wonder if they’ll take it down after this is submitted. I want a refund and I want the promise in the video by the president to be honored!!
I needed to replace my old van. Went and checked out a few others but ... read more I needed to replace my old van. Went and checked out a few others but didn't really feel comfortable. My buddy bought from R&R this year and had a great experience, so we hopped on their site. They had a nice Toyota Sienna, even the color I like. We came up ( over an hour drive ), drove it, liked it and bought it. No Hassles , no high pressure sales tactics. These Guys are the Best! Even had a CarFax and service records. I couldn’t ask for more!
By far the best experience I have ever had with an auto repair shop! ... read more By far the best experience I have ever had with an auto repair shop! Tom Hall
