Mechanic Advisor

Bentley Repair in Mentor

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Auto Reviews in the Mentor Area

  • They promised a free evaluation via a video on the Google page present... read more They promised a free evaluation via a video on the Google page presented by the president of the company! They lied!! They charged me $200 to look at two simple concerns with the promise that IF they found the problem they would put the evaluation fee towards the repair. Another lie! Typical bait and switch move. Promise from three different employees. Well guess what? They couldn’t find anything wrong. So now I still have the issues with $200 less taken by this garage. I emailed them twice showing them the video clearly stating that the evaluation was promised as a complimentary inspection. They ghosted me and refuse to refund my money and refused to honor the video!! I wonder if they’ll take it down after this is submitted. I want a refund and I want the promise in the video by the president to be honored!!

  • These guys are very good. I moved into the neighborhood in 2016. My br... read more These guys are very good. I moved into the neighborhood in 2016. My brakes went bad quick and I did not want to risk driving far. As a broke college student at the time, I was hesitant to get my car repaired at a gas station, but.... they were wonderful! Priced very competitively and quick! I went back when my ball joints went out, again, very competitively priced! My son inherited this car I speak of in 2018 and insists on using them from oil changes to repairs. Thanks guys for not breaking my bank over the last few years! Keep up the great work!

  • The trouble shooting and eventual isolation of the problem was excelle... read more The trouble shooting and eventual isolation of the problem was excellent. Now I know where to go to receive resolution of a part that's still under warranty at another facility.

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