Owner is very unprofessional. The chemicals they used in my truck chan... read more Owner is very unprofessional. The chemicals they used in my truck changed it from black to blue called the owner to figure out a solution and nothing had been done . He has since blocked me and on social media as well. Till I gave an honest review to a person on his work ethic and he has since than threatened me with physical harm and also lawsuits of slander. This is just a review of my experience with him please chose wisely . Since than we have found he goes as an alias name due to how many felony charges he has his real name is johnathan r Leonard
Detailed truck inside & out! Great job at a reasonable price! I would ... read more Detailed truck inside & out! Great job at a reasonable price! I would fully recommend John's detail service! I messaged him about his availability and he responded promptly. Great communication & attention to detail!!!
I ordered a Scag PTO clutch from them on 8/9/2016. Part was delivered,... read more I ordered a Scag PTO clutch from them on 8/9/2016. Part was delivered, but in the time it took to come in I realized this wasn't the part I needed after all. As soon as it came in I looked on their website for details on how to return the part. It specified I would need to pay the return shipping (completely understandable) and a re-stocking fee of 20% (a bit excessive) on the $286.17 part ( $57.23). I was a bit bummed to learn it would cost me about $80 just to return a part I didn't need, but it was my mistake by ordering the wrong part and at least I would get back the other $200. However, when I called to get a RMA (Return Merchandise Authorization) in order to return the part they told me they won't take back anything electrical. I informed them that I never installed the part, I actually didn't even open the box at all, it sits exactly like it did when it left their store. They didn't care. So they would of made $57 off my mistake and only had to open the box and put the part back on the shelf (which they had in stock to begin with). I would have gladly waited for them to inspect the item to ensure it had not been opened, installed, or tampered with in any way before expecting a refund, but instead now I have a $286.17 paper weight. I buy a lot of parts for my business, but I will never buy from them again. Not only are their re-stocking fees excessive, but they won't even take back a box that hasn't even been opened. Poor business practice in my opinion. Never again, I will buy elsewhere.