Bubba’s is a SCAM and they prey upon vulnerable seniors and women. My ... read more Bubba’s is a SCAM and they prey upon vulnerable seniors and women. My 67 year old mother took her car for diagnostic tests and to have an evaluation. They provided NO paperwork but told her that the problem was the catalytic converter. She paid $450+ to have it repaired. As soon as she drove off, there was a terrible sound and horrible fumes that were not previously present. She immediately returned the vehicle and they told her that she had to pay $800-$1000 to repair an issue with her rear end that was not an issue during her initial assessment. The new problem that occurred is parallel to the recent repair and was no coincidence according to multiple mechanics. They directed her to not even drive on the highway which she had done for YEARS prior to bringing her vehicle to them. When I called on her behalf, I was given the run around and after catching them in numerous, obviously misleading statements, I was forced to pursue other avenues. The only solution the manager James offered was for me to get proof from another dealership that they were the direct cause. This is ludicrous. I plan to pursue this unethical, illegal, conduct to the fullest extent of the law! BEWARE of this place and take your vehicle elsewhere! Please contact The Ohio Attorney General, City of Bedford Department of Commerce, Better Business Bureau, and every investigative reporter and social media outlet if you have had a similar experience. I certainly plan too. At minimum, they should’ve issued a refund. They also did not return her original parts. Enough is enough! This is SAD and beyond unacceptable. SHAME ON YOU BUBBA’S!!!!!!!!
How can you take your car in to get an alternator then a few days late... read more How can you take your car in to get an alternator then a few days later your engine is messed up now here it is I have to spend almost $4,000 just to replace my engine.The Dealer told me that whomever fixed my car poured fuel in the engine pump.
I Highly recommend Longs auto they are very HONEST. I and my family m... read more I Highly recommend Longs auto they are very HONEST. I and my family members have been going to them for many years. Before finding them we have all had several bad experiences elsewhere. They are very helpful and honest. They are the only one that I trust my elderly fathers car with. We will NEVER go anywhere else.
