Go to Rad Air to get your car work done. 8 years, 4 cars, multiple ti... read more Go to Rad Air to get your car work done. 8 years, 4 cars, multiple tires, emergencies and routine maintenance are why I confidently say to just go to Rad Air in Fairlawn. I've auditioned the competition because a backup plan is always good to have, usually. Each time, I use a competitor, I'm reminded why this business is successful. Dave and his team are quick, honest and go beyond what I expected. They have the technology repair the machine and help explain what's wrong. The completion time estimates are very reliable. Cold February and no heat create driving problems. Another garage insisted on multiple visits and "attempts" to repair the problem. As each bill came due - the message was clear. I worked nearby and coworkers suggested Rad Air for a solution. In one try they permanently and affordably repaired the problem. From the heat in the car to the gearbox on the engine - brakes, oil, wiper blades and ..yes, the loaner cars, all needs are met. Depending on how close you work - you may get a lift back to work with your road test. Being a passenger in your own car can make the process easier. I've been towed in and limped in. Each time feeling the relief knowing the solution was near. When I broke down in Cleveland I was relieved to see the Garfield Hts location nearby. They do things THE SAME WAY! You'd think they are all family. Go to Radair - don't take chances. Ted M. Akron, OH
BEWARE!!! They caused $1,100 worth of damage to my corvette!!! I file... read more BEWARE!!! They caused $1,100 worth of damage to my corvette!!! I filed a complaint with corporate and they still are trying to deny they did any damage so now I have to get my attorney involved and take them to court!!! Awful experience! I took my corvette here to get new tires put on. I supplied them with special lift pieces to avoid damage to the bottom of my car when it is lifted. They did Not use these pieces and ended up scratching, chipping, and gouging the rocker panels on both sides of the car. There are literally chunks of the fiber glass body missing. They claim the damage was already there yet I had looked under the car before taking it in and there was no damage. They claim they took photos once they saw the damage. The problem is the photos are of the car already on the lift in the air with the lug nuts sitting on the lift arm in plain sight- clearly after they already had done some work. Yet the damage is clearly visible even when you just kneel down next to the car - let alone position the lift arms - this damage would've been clearly visible and if I was the worker I would have taken pictures before the car was lifted. This location is a joke and I would avoid it at all costs! Especially if you have a car that you don't want to be damaged. Check out NTB or Goodyear!!
Awful. First, they wouldn't honor my coupon (even though they initiall... read more Awful. First, they wouldn't honor my coupon (even though they initially said tgry would) because of the kind of oil my car needs. They put too much oil in my car- 5 quarts instead of just under 4, and there is a metal piece underneath my car to guard the engine- it looks like the piece was stepped on. It's all bent up and very challenging to get on and off. I'll go to the dealership every time from now on. I'd heard great reviews and I don't believe any of them. They may have some quality workers but I clearly didn't get one of them.
