Here is the story, my daughter lives two hours away from me (her DAD) ... read more Here is the story, my daughter lives two hours away from me (her DAD) I have been in business for 30 years but have been an auto and Harley Davidson mechanic and body man for 40 years. my daughter has been there when I worked on cars and motorcycles. Custom cars, Harley, race cars and just regular vehicles. I taught her a lot about what I do. She is very smart about a lot of things, but you try your hardest to make her look stupid. Yes her ABS light was on. when she said she pulled the fuse for the ABS you tried to tell her how unsafe it was and what made her think it was a good idea to do that. She tried to explain to you that when you are having trouble with the peddle either getting hard or going to far down on ABS, unplug it or pull the fuse, until you can get the censers fixed it will just be like a regular brake. You know they had regular cars and trucks back in the day, and I and my daughter know how to drive with out ABS.I know you were just trying to make more money, NOT COOL! Also you told her she had a tire out of balance. Now I want to know how you knew that if you did not drive it.? The only why to tell is to drive it to see if there is a shake, or put the wheel on the balancer. Or do you have some new tool I don"t know about.I don't do business that way I have always been honest with my customers and have never tried to sell them things they did not need or want, or make them feel dumb. She came in for a $21.95 oil change and paid 136.00. even with you balancing 4 tires that at most would be $10.00 a tire and one air filter does not come to $139.00 with a $59.00 discount off the labor. She will drive to my shop and I will do all the work on her truck. She will never be back there. If I had more time and money, I would put a shop over in Springfield and do it right. I am very ashamed to know there are still Mechanics out there that treat people the way your shop does.
All Speed Innovations aka Sigma Six Engineering is ran by a wanna be e... read more All Speed Innovations aka Sigma Six Engineering is ran by a wanna be engineer named Pat Smith. Pat uses customer cars as his personal cars while in for service. They charged me for a alignment and the alignment wasn't done. They also took it to a alignment shop without my permission. When they installed plastic TGV deletes they connected a ground wire to them. Pat couldn't figure out how to connect his laptop to my car and disable the TGVs, I did this myself after reading how to do it on the Internet. They also built a cage for a customer and ruined the customers car. Everyone should stay away from this shop or anything related to what Pat Smith does.
Great place, great service! They make you feel important as a customer... read more Great place, great service! They make you feel important as a customer, not just somebody bothering them.