Firestone Complete Auto Care located at 3709 W Dublin Granville Road in Columbus, OH services vehicles for Alignment, Retail Tire. Call (614) 764-9029 to book an appointment or to hear more about the services of Firestone Complete Auto Care.

Firestone Complete Auto Care Reviews

1
Replaced blower motor resistor
December 28, 2014 | Jim | Visited, over a year
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11/27/2014 	Repair performed: removed and replaced blower motor resistor. Rating: Poor, Questionable Price Gouging Charged $140.99 for the replacement part, 7031127 TRANSISTOR BMR 1 PC TECCH. Looked online for the cost of a blower motor resistor which was $34.59, the Honda dealership's cost was $64.49. Without a doubt, price gouging. I asked the person that assisted me why it was so expensive and why that part was used. He stated that Firestone had no control over the pricing of parts and that the coding for that part was correct ( a transistor bmr).. Old part and packaging from new part weren't left in car. I contacted corporate office and received a refund of $106. 
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11/27/2014 Repair performed: removed and replaced blower motor resistor. Rating: Poor, Questionable Price Gouging Charged $140.99 for the replacement part, 7031127 TRANSISTOR BMR 1 PC TECCH. Looked online for the cost of a blower motor resistor which was $34.59, the Honda dealership's cost was $64.49. Without a doubt, price gouging. I asked the person that assisted me why it was so expensive and why that part was used. He stated that Firestone had no control over the pricing of parts and that the coding for that part was correct ( a transistor bmr).. Old part and packaging from new part weren't left in car. I contacted corporate office and received a refund of $106.
1
Diagnostic
November 19, 2013 | J | Visited, over a year
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Rip off artist!

Quoted me $388 to replace a front wheel hub. Called another Firestone location in town and they said only $250. Likewise, Meineke, where I ultimately took it did it for $240

Worse, on the "suggested" service form, they also said I need TWO license plate bulbs replaced, at $2.9 each and $12 each for labor.  Thing is.... my car only had one bulb on the license plate and it wasn't burned out

Stay away from this shop, totally dishonest and will try to overcharge on parts and services you don't even need
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Rip off artist! Quoted me $388 to replace a front wheel hub. Called another Firestone location in town and they said only $250. Likewise, Meineke, where I ultimately took it did it for $240 Worse, on the "suggested" service form, they also said I need TWO license plate bulbs replaced, at $2.9 each and $12 each for labor. Thing is.... my car only had one bulb on the license plate and it wasn't burned out Stay away from this shop, totally dishonest and will try to overcharge on parts and services you don't even need