I have taken my car there for some time now. They do a wonderful job.... read more I have taken my car there for some time now. They do a wonderful job. I would like to see a little faster but I look at it like this. Take your time and I will keep getting a very good job done.
the owner of this place is very rude! i'm really surprise he's still i... read more the owner of this place is very rude! i'm really surprise he's still in business. hey buddy, you don't go around lecturing and screaming at your potential customer what's wrong or right, the best you can do is give him or her an advice if he ask for one. that's business 101. i stopped by and wanted to know how much he would charge me to install my system which i bought online. i would have been satisfied once he told me the price ($75 per hour) but he went into a conniption fits about how online dealers has been killing his business, and that whatever i bought are refurbished. this guy keeps forgetting i have to work for my money as well. also he seems to be clueless with the latest technology when i mentioned that i'm adding a processor to my OEM headunit. i'm glad i ended up going out of town to get my system installed. the gentleman in Beavercreek (California Custom Sounda) was very knowledgeable and explain the complexity of the processor that was added. had i brought it to this shop, i probably would have blown my speakers from the get go, and he probably blamed it for buying it online.
CCA has a C- BBB rating. This should tell you something I am curren... read more CCA has a C- BBB rating. This should tell you something I am currently dealing with Capital City Appliance. I am 50 years old I have never had worse customer service than with this company EVER. It has been almost 5 weeks since we had them out to fix our dishwasher and it still isn't fixed. I get error codes and the unit stops working, has water in the bottom of the tub and does not finish the dry cycle. AND this was not even an issue before they came out....we just needed a new motor. Everyone in this organization from the top down is incredibly rude, talk down to the customer and even called my wife a liar. The last call yesterday the tech came out...poured a cup of cooking oil in the bottom of the dishwasher and said that it was fixed. We ran it and the same error codes came up. Spoke with the manager this morning and he said it was a "foaming" problem. I asked him if foam would cause 2 inches of water left in the unit and he said yes....these people could not find their backside with both hands let alone fix an appliance. The story is far worse than I have told here, but due to space and time I don't have the energy to waste on these people. To anyone that is considering using these people. You are wasting your money, will be frustrated beyond belief and will get the run around. Their are other good repair shops out there....take your business elsewhere. Capital City=Major RIP OFF
