Steve Castrucci Automotive Inc located at 8640 Colerain Ave in Cincinnati, OH services vehicles for Auto Repair. Call (513) 385-1010 to book an appointment or to hear more about the services of Steve Castrucci Automotive Inc.

Steve Castrucci Automotive Inc Reviews

1
fixed (recall) installed new crossmember
July 17, 2012 | Judith | Visited, over a year
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Service was good at first. A driver took us to a restaurant while our car was being serviced. We had to pay $313.00 for a new control arm. Once we started to go home the car started making a terrible noise. We took the car back, and we were told that it is like a new shoe; drive it for 1,000 miles, and it would be ok. The farther we drove the louder and rougher the car became to control. We got off the highway, because we could not go more than 35 miles an hour without the car shaking tremendously. When we turned the corner at Gettysburg and Germantown Streets the tire fell off. The lugs were either too tight, or not on. We had to call AAA to tow our car home. We had called the office to tell them it was hard to steer the car, while we were on the highway, and agin when the tire fell off. The service department was closed, and we had to call in the morning. We called and the Suzuki service department claimed they did not touch the tires. We were given the corporate office number, which is not answering. We are calling the Better Business Office to report the mishap. It ended up being a very bad service experience. 
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Service was good at first. A driver took us to a restaurant while our car was being serviced. We had to pay $313.00 for a new control arm. Once we started to go home the car started making a terrible noise. We took the car back, and we were told that it is like a new shoe; drive it for 1,000 miles, and it would be ok. The farther we drove the louder and rougher the car became to control. We got off the highway, because we could not go more than 35 miles an hour without the car shaking tremendously. When we turned the corner at Gettysburg and Germantown Streets the tire fell off. The lugs were either too tight, or not on. We had to call AAA to tow our car home. We had called the office to tell them it was hard to steer the car, while we were on the highway, and agin when the tire fell off. The service department was closed, and we had to call in the morning. We called and the Suzuki service department claimed they did not touch the tires. We were given the corporate office number, which is not answering. We are calling the Better Business Office to report the mishap. It ended up being a very bad service experience.