Bubba’s is a SCAM and they prey upon vulnerable seniors and women. My ... read more Bubba’s is a SCAM and they prey upon vulnerable seniors and women. My 67 year old mother took her car for diagnostic tests and to have an evaluation. They provided NO paperwork but told her that the problem was the catalytic converter. She paid $450+ to have it repaired. As soon as she drove off, there was a terrible sound and horrible fumes that were not previously present. She immediately returned the vehicle and they told her that she had to pay $800-$1000 to repair an issue with her rear end that was not an issue during her initial assessment. The new problem that occurred is parallel to the recent repair and was no coincidence according to multiple mechanics. They directed her to not even drive on the highway which she had done for YEARS prior to bringing her vehicle to them. When I called on her behalf, I was given the run around and after catching them in numerous, obviously misleading statements, I was forced to pursue other avenues. The only solution the manager James offered was for me to get proof from another dealership that they were the direct cause. This is ludicrous. I plan to pursue this unethical, illegal, conduct to the fullest extent of the law! BEWARE of this place and take your vehicle elsewhere! Please contact The Ohio Attorney General, City of Bedford Department of Commerce, Better Business Bureau, and every investigative reporter and social media outlet if you have had a similar experience. I certainly plan too. At minimum, they should’ve issued a refund. They also did not return her original parts. Enough is enough! This is SAD and beyond unacceptable. SHAME ON YOU BUBBA’S!!!!!!!!
These guys are very good. I moved into the neighborhood in 2016. My br... read more These guys are very good. I moved into the neighborhood in 2016. My brakes went bad quick and I did not want to risk driving far. As a broke college student at the time, I was hesitant to get my car repaired at a gas station, but.... they were wonderful! Priced very competitively and quick! I went back when my ball joints went out, again, very competitively priced! My son inherited this car I speak of in 2018 and insists on using them from oil changes to repairs. Thanks guys for not breaking my bank over the last few years! Keep up the great work!
I got a flat on a Saturday morning on my way out of Cleveland and back... read more I got a flat on a Saturday morning on my way out of Cleveland and back to Rhode Island. The folks at Terrys took care of me and had me in a new set of tires and back on the road in 90 minutes. Very professional. Didn't try to sell me anything i didn't ask for. Informed me of anything they thought I should know about and had more than reasonable pricing. Excellent marks all around. Jeremy Manning
