I am a regular customer and always receive good service. Nate went abo... read more I am a regular customer and always receive good service. Nate went above and beyond the norm in explaining the problems, repairs and costs and arranging for a loaner. Thank you , Nate!
Just want everyone to know how Romano Toyota treats people. This was m... read more Just want everyone to know how Romano Toyota treats people. This was my baby she was my lease and in no way was I wanting to give her up at the end. When I leased her three years ago I was told yes you can buy her out at the end and we will help you...Three years later me taking care of my vehicle because she would be my forever... Not only was I emotionally attached to this car for many reasons I loved her...I go in to buyout my Rav to be told nope we don't do that anymore. No honor in their word and when you go to Burdick they are handling all Romano's buyout because they don't do them anymore Now when I was at Romano the sales man Ian stated to me my car was worth nothing cause I had one accident reported and that's even if they wanted to buy it if they would give me anything beside my buy out price of 19025.00 mind you look at the miles.. not even close to 36,000. Went back after him cause her I am in tears cause I don't want to let go of this car and not once did he ask why is it that you have such an emotional attach to a car that it's making you cry..he just didn't care no one did. Went back to look at other cars which anyone knows looking for a car is sooooo not fun . Still they wanted to give me nothing for my car cause remember it's not worth anything..but yet here it is on there lot for 27,995. Where the buyout was 19025.00 how is that fair. They gave me nothing , emotionally crushed me, financially put me in a harder spot because I had to go get a new car yes somewhere else.. and all I wanted was my own original Rav.. Greed hurts and I hate to say this but I wish no luck to the person who gets that vehicle because they got or out of Greed of a company #romanotoyota
