crooks with smiles,car looks good & runs for couple days then the trut... read more crooks with smiles,car looks good & runs for couple days then the truth comes out & defects,6 months down the line & every minor component that needs replacing or cleaning egr valve,tune up,oil change,brake pads,rotor,air filter,transmission flush,power steering o ring & flush)were done by me & tried to get them to help no go.now the transmission is defective,car wont move & these crooks laugh in my face & say take him to small claims court.Dont waste your hard earned money to help the robbbers!owner will tell you like he did me the paperwork is no good!
Purchased an S550 used. Had a couple of issues with the head rest ($5... read more Purchased an S550 used. Had a couple of issues with the head rest ($550.00) and the seat kept breaking. Brought it in several times and finally got it fixed. Took the car in for a routine service and ended up with a $2,000 in July and then a $3,000 bill in November for brakes and tires. The rubber around the door is falling off and they told me that's common with these cars! (What!?) It's now December and my radio wasn't working so I brought it in again. They said I have two leaks and quoted me $135.00 to diagnose the problem and then charged me over $200 to diagnose it. They have had the car for 5 days now and they are telling me it is $2500.00 to fix the radio because it is on the same circuit as something else. UTTERLY RIDICULOUS! To say I am disappointed would be an understatement! The car is beautiful to look at and I love driving it! But, if the car needs a couple of thousand dollars in service every couple of months, what good is it?! My opinion: Buy a Lexus!
My dad and myself walked into your location CITY WORLD HYUNDAI 3350 B... read more My dad and myself walked into your location CITY WORLD HYUNDAI 3350 BOSTON ROAD BRONX NY 10469 after getting an email saying I would be able to get help in my car search. We walked around the outside looking at the cars waiting for someone to help us and got no help, we then walked into the office and looked around for 15 min and still got no help. it wasn’t that the employees were busy in fact we were the only people there who was not working, after making eye contact with the 3 or 4 people behind the desk and still got no respond such as a hi or even a smile. I have been to a number of different car dealerships and have never encountered such terrible customer service experience ever. No one cared we were there at all it was as if we were invisible. Finally my dad got upset about the whole thing and we left .I didn’t plan on leaving with out the care I came to find out about but I also didn’t expect to leave angry either.
