Helpful and courteous in my time of need. Thank you for getting to me... read more Helpful and courteous in my time of need. Thank you for getting to me so quickly when my car broke down. I would recommend them if in need of a tow while in the NYC area.
Life experiences have taught most of us that it is wise to establish b... read more Life experiences have taught most of us that it is wise to establish boundaries regarding the type of relationships we allow ourselves to develop with those who we conduct business with. Friendship is usually considered “taboo”. Most consumers believe that the majority of independent business owners are only concerned with their own bottom line, “making the mighty dollar at whatever cost. Very seldom does a consumer meet one of those independent business owners who is the total opposite. Mr. Bill Leahy, the successful proprietor of Piermont Automotive located in Piermont New York is one such individual. He possesses and exhibits a unique degree of sincerity, business ethics, integrity and business acumen that is far beyond the expectations of his customers. I was blessed to establish a business relationship with Bill Leahy several years ago after he provided what could only be explained as supreme unsurpassed service and repair of my vehicles. It ultimately determined my final decision to utilize his services exclusively. Since that time, our business relationship has evolved into a uniquely blessed friendship created only by God. A series of recent repairs made on my vehicle by “Bill” had resulted in my having a strong desire to replace my vehicle. Despite the potential monies that Bill Leahy knew he was most likely to make, providing future repairs on my vehicle, he selflessly sacrificed his own personal future financial gains to save me his customer from spending money needlessly. Bill made a personal phone call to a good friend at a Mahwah Honda Dealership, and explained my situation. This whole scenario began on a Saturday. By Monday I was driving out of that same dealership with what I now refer to as “My Miracle Car from God”, a brand new fully loaded 2014 Honda CRV with absolutely no money down. At this present time, there exist several thousand independently owned and operated auto repair shops in New York State. Piermont Automotive located at 15 Piermont Avenue in Piermont New York, owned and operated by the successful proprietor Mr. Bill Leahy is one that has obtained the unparalleled respect and admiration of its customers and its community. Mr. Leahy is undoubtedly an honest and sincere individual of outstanding character, who has proven himself to be one who is always willing to go above and beyond the established standards of customer service excellence. He has unequivocally demonstrated his personal life philosophy, that business and life is about more than just money. I feel so very blessed to have Mr. Bill Leahy as a business associate, but even more so as a trusted and treasured friend. B.Williams
AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVE... read more AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.
