This is the very best service, you will find in the Rochester, N.Y. ar... read more This is the very best service, you will find in the Rochester, N.Y. area! The owner Rich is honest and goes above and beyond to give you piece of mind, knowing your vehicle will be repaired right. He has a great group of Mechanics. knowing that when our vehicles need repair we have a garage we can trust !! Thanks Rich !! Tom & Robbyn
I called east coast and I ordered a set of 4 nitto tires on jan. 2, I ... read more I called east coast and I ordered a set of 4 nitto tires on jan. 2, I was told they where in stock and it sould take 2-3 days to get them in so I called after 3 days wondering where my tires where I was told they got all messed up in shipping because of the holiday they also told me they where coming a dye shipping service that I have never heard of. I gave them the benifit of the doubt and waited on them another 3 days. I call back and now im told they where just shipped fed ex and he now has a tracking number and they would be hear the day after. Next day they called me saying the tires where in, so I headed over to have them put on, about an hour later they where done he pulled out my truck but never cleaned the black wheels after installing the tires(covered in salt). I was so excited about my new $1100 tires I didnt really think twice about the wheels. The next day i washed my truck and found scrathes around all 4 of my wheels. So I called them back imediatly and talked to tommy the owner he shrugged it off and said bring it in and we will look at them. So I drove over to show him he looked annoyed I was there but once outside he realized what he had done to my wheels he fessed up saying "your right that was our mistake ill take care of it and have them re-powder coated" I said perfect and was a happy camper he told me he'd call the powdercoater the next day. 2 days later I call since I had recieved no word back he says sorry he'll call now about 5 min later I had a time set up and was content. I rented a car on my own dime and dropped my truck off. The next day i called to see if it was done it was so I picked it up only to realize the wheels looked terrible(fish eyes,overspray because they only did the outside face of the wheel,sand scratches etc) not to mention they where the wrong color I specifically said 4 times to have them done in satin black and they did them in gloss black! I told the employee working and he called me a liar saying the wheels where sp
Worst experience I've had and still going threw cant wait till nightma... read more Worst experience I've had and still going threw cant wait till nightmare ends
