you couldn't even get my oil change right. I told ya my car needed 0W2... read more you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.
Had a timing chain tensioner issue, it was a big job and knew this was... read more Had a timing chain tensioner issue, it was a big job and knew this was the place to go. Honest about how complicated things can get and with their cost, they did a excellent job. Extremely happy with their service over the years from simple oil changes to most complicated of jobs. These are the guys to go to, no question about it.
I needed an alignment and wheel balancing after this winters potholes ... read more I needed an alignment and wheel balancing after this winters potholes took their tole on my car. Bruce and his team took care of it in a professional and timely manner. I'd recommend Key Auto to anyone.
