THIS repair shop has been my go to store for years. They give me a fa... read more THIS repair shop has been my go to store for years. They give me a fair assessment of the job and options for repair. Sharon Reed Cortland New York
I have found these guys to be the most honest mechanics I've met. The... read more I have found these guys to be the most honest mechanics I've met. They work on our cars whenever needed. There's a sign in the office that says they strive to do one random act of kindness a day and I believe they live by that. They tell you when something is not worth fixing and when it is and what you can get by with and what you can't. I don't ever leave there feeling soaked even if its an expensive repair. The owner will even give you a ride home personally if you need to leave your car and have to take a cab. We have an 05, an 07, and a 2010 with a wide range in mileage. Wouldn't take our cars anywhere else!
I took my VW Vanagon here with an overheating problem. They told me t... read more I took my VW Vanagon here with an overheating problem. They told me the engine was the problem and it needed to be replaced. They had a rebuilt motor one of the mechanics had in one of his own Vanagons that he was willing to sell. I payed over $2000 for a rebuilt motor and they told me the vehicle was fixed and ready to go on my summer vacation. I drove the Van not 5 miles down the road and it started overheating again; I wanted to cry. I took it back to them and after a few days they told me the overheating was the radiator, NOT THE ENGINE THEY REPLACED. Now I had to pay them for a new radiator plus installation. This is no joke and I wish this wasnt true, but unfortunately it is. They offered me no reimbursement, no nothing. They probably took my original VW engine and put it in their mechanics own VW once they found out they had miss diagnosed the problem. Dont be fooled by Pierce, the owner, I was dealing with him personally and he smiled to my face all the while screwing me hard. As far as mechanics go, trust is very important unless you cars yourself, and Pierce deserves no trust, I learned this the hard way. Also he didnt put the power steering belt on properly when setting the engine up, it kept falling off repeatedly. Stay away!
