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This shop now operates under the name “Prestige” however they still ha... read more This shop now operates under the name “Prestige” however they still have signs bearing the name of Route 136 Auto Body. Should one decide to use the shop services this is a sign of things to come? The job to be done to my vehicle was relatively a simple. They had to change out and paint a rear bumper and take care of minor dings the car had- offered by Mr Robert Sherman as perk? Overall, spanning a period of 5 months it took 5 weeks for the job to be completed. The first time the job took 3 ½ weeks. The work was so pitiful Mr Sherman agreed to do the job over but since he never returned calls to reschedule the work the insurance became involved because the shop billed for parts they never changed (insurance fraud). Then it took another week and a half to do an acceptable job- still lines don’t match up parts missing. Since I elected the Shop I incurred 800.00$ in overage of rental fees. There is no Prestige in this Shop of horrors.
Absolutly terrible customer service. Went in for simple auxiliary port... read more Absolutly terrible customer service. Went in for simple auxiliary port repair on my radio, a week later at promised date the owner said his guy was on vacation. Went back a week later at next promised date and he said and I quote "oh Yea what happened to that," and I have never seen my radio again or received any compensation, the radio worked perfect except the port. Hundred dollar radio essentially stolen.
