As a single woman with very little knowledge of automobiles and how th... read more As a single woman with very little knowledge of automobiles and how they work or what they need, I would like to publicly praise the small car repair business of C & J Auto at 310 Corinth Rd. In West Glens Falls. John, Shaun and...have consistently helped me with my two vehicles (one 30 plus years old). They have done remarkable work at very reasonable cost and once at no cost to me at all, saving me hundreds of dollars! Here’s the rest of the story. I had an older model Camry which I had a nearby repair shop service. I returned there with power steering problems and after their analysis was told it would cost close to $800 to repair. In desperation I turned to C&J for a second opinion. Shaun put it on the lift and thoroughly greased whatever part was performing badly and sent me on my way at no cost with the hope that it would remedy the situation. Well I never had another issue with it saving me hundreds! My 30 plus old convertible had an electrical draw somewhere causing the battery to continually go dead. I resorted to disconnecting one battery terminal when the car wasn’t being driven to keep from having to jump it every time I needed to move it. I didn’t drive it all summer because I was told it needed at least $2000. Worth of work before it could pass inspection and the electrical draw source was hard to pinpoint. Back to C&J. I told the guys at C&J that the windshield wipers were not working and the blades needed replacing. On their further examination they found that something in the wiper motor had seized causing the draw on the battery. John called every auto part dealer up and down the east coast even into Texas searching for a new wiper motor to no avail. Did they give up? No! They took the existing wiper motor apart and replaced faulty plastic parts with better metal ones! Again at very reasonable cost to me. Will I ever go to C&J again as a second opinion? No way! From now on they will always be my FIRST
The passenger side door handle on my son's 1999 Integra broke off when... read more The passenger side door handle on my son's 1999 Integra broke off when he tried to open his car after a brutal snow storm. I ordered the part from Acura and searched on-line for a body shop that could make the install. Coles was very cordial on the phone and suggested a time to bring the car by for an estimate. The estimate was very reasonable and the door handle was replaced that day. The work was excellent and my son and I were very pleased. Five stars and they deserved every one!
Mistake after mistake. First they forgot to fix a scratch, no big deal... read more Mistake after mistake. First they forgot to fix a scratch, no big deal happens, so they tell me 2 minutes to fix. They burn through the clear down to raw paint and then bring it out and say yeah it's a little " dull" but the scratch is basically gone! If I didn't know any better he would have let drive off this way. So I call him on this and he says ok they have to paint the whole door. Ok we schedule the door painting. When I pick the car up they are trying to charge me for the repair!? NO WAY THEIR MISTAKE. Also this is an insurance claim so I'm sure he was going to charge the insurance company as well. I get the car home I find a another buff mark through the clear, much worst than the original on the hood. They also did not paint the whole door like they said and tried to charge me for. They brushed in he area of the starch which looks awful. Can't believe what terrible work was done. Now I am going to take my car to someone else to fix all their mistakes. Up front I was told it would be a one day job, all told I was with out my car 6 days. Fail fail fail from start to failed end.
