you couldn't even get my oil change right. I told ya my car needed 0W2... read more you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.
The owner of this company is an extremely rude sexist and thief! I got... read more The owner of this company is an extremely rude sexist and thief! I got in a car accident and my car was towed to this shop without my consent. I requested for the car to be towed to my normal shop (which is lovely) to be worked on instead. The owner forced me to come in person to sign to release my car. He then in person called me (a female) stupid REPEATIDLY for moving my car saying Geico was taking advantage of me and my rights, even though it was my choice to have my car moved. After being berated REPEATIDLY and signing to release my car in person I come to find out that the owner is still REFUSING to release my car unless the insurance company pays the storage for my car in person in cash (not common practice). They are refusing the check payment that was sent. This thief is still holding my car charging daily fees refusing to release it which is against NYS law. It has been over a week. BEWARE and NEVER let this man have his hands on your car.
I have been using Parkway for over 5 years, and have found them to be ... read more I have been using Parkway for over 5 years, and have found them to be the most honest and reliable service center that I have ever used. It is a wonderful feeling knowing that Ronnie and his crew always take great care of my car and if there is a problem they will do a great job fixing it and at a fair price. I have recommended Parkway to 5 people at my job and they have all been very extremely happy with the way they have serviced.their vehicles. I highly recommend Parkway! Mitchell K. Queens Village, NY
