Warning please don’t go to these scammers, they charged me 700 to fix ... read more Warning please don’t go to these scammers, they charged me 700 to fix the heat in my car. Then go on to say sorry the heat only works on the passenger side and ac only works on driver side and to fix THAT issue they will charge me another 200 for diagnostic and from there it will be anywhere from 1k to 3k more. All they did was change the heat motor in the car which another Machanic I took it to said would have been 200. To top that off they left my driver side window open in the rain and now my car has a puddle in it. PLEASE be aware of these guys they will scam you I promise.
Horrible experience with these guys. It's hard to know where to begin... read more Horrible experience with these guys. It's hard to know where to begin with this nightmare of a garage. I brought them my car for some very minor maintenance-level repairs. To make a long story short they damaged multiple components of my vehicle, and then bullied me into paying them to repair damage they caused by threatening to discontinue work on the vehicle and have it towed out of their garage. Watching them work, their confusion and incompetence in correcting the problems with the vehicle were palpable, as they fumbled struggled with basic repair procedures. While the car was in their possession it sustained multiple scratches to the finish, including a nasty scratch right down to metal on the trunk which I noticed immediately upon receiving the car back. In addition to this he delivered the car to me reeking of gasoline or starting fluid fumes that took an entire day to go away and I discovered large swaths of carpeting which were stained by oil drippings. Immediately after returning home I realized that a very important, critical system in my vehicle was severely malfunctioning, despite the fact that it had always worked normally and only began to exhibit any kind of problem after coming out of HIS Mickey Mouse garage. When I confronted the owner the next day to express my dissatisfaction over his shop's work, my very reasonable concerns were greeted with a persistent, brusque indifference, and he was adamant in maintaining a position of total denial of any wrongdoing on the part of his shop. First they claimed that the system they had damaged was actually operating properly and that I was confused, and after being confronted with published documentation from the manufacturer proving them wrong, they quickly shifted their story to the stereotypical "it must have been like that", mantra that is a characteristic staple of shady garage guys from here to Timbuktu. All in all, this incompetent gararge ended up charging me many of dollars for issues which should have been resolved for a fraction of the cost, vandalized my car and, after being called out, refused to repair the damage his shop caused or provide any restitution or redress of any kind. I'm a very dissatisfied customer.
Purchased a vehicle, or I should say LEMON from Sunrise Used Cars in L... read more Purchased a vehicle, or I should say LEMON from Sunrise Used Cars in Lindenhurst last month, and was informed by the owner Joe at Sunrise, that he sold the car for Elite Motorsports. I have had problems with this vehicle within 2 days after picking it up. I called Joe at Sunrise and requested a refund, he refused and stated he sold the car for Elite Motorsports and to take it up with them. Can you believe the audacity? I paid Sunrise Used Cars and he is passing responsibility onto Elite Motorsports and then they denied Joe's claim. I found Elite Motorsports to be dishonest when I insisted something was terribly wrong with my vehicle, they told me to bring it to their location, and was promised a full diagnostic. I requested the diagnostic report, but they refused it, I asked for their Technician notes, and while Frank, their service manager was looking for them on his computer, he conveniently tells me he accidentally deleted them. I'm told the car was brought there for the inspection, yet how does a vehicle with extremely bad brakes, and other issues pass inspection? My vehicle goes back a second time, and this time I give them a diagnostic report from Audi and Elite Motorsports stated their diagnostic was inaccurate, Audi are thieves and they do not know what they're doing. Diagnostic Reports are inaccurate? REALLY? My vehicle has now been sitting for two days because it has a bad leak. Kai from Elite Motorsports promised me he would pick up my car, but the day my car was suppose to be picked up he calls and states, his truck is down. TRUCK IS DOWN? You fix cars, why is your truck down for two days now? Just more lies. Then he has the audacity to tell me to pay for a tow to his shop. My car vibrates terribly, car is leaking oil (I believe transmission oil) that ruined my driveway. AC doesn't work, and I could go on and on. PLEASE HEED MY WARNING AND STAY FAR AWAY FROM SUNRISE USED CARS AND ELITE MOTORSPORTS. They are dishonest, and they are liars! The ONLY thing that brings me comfort is... G*d above sees everything, and people like this will eventually get what is coming to them. YOU SHOULD ALL BE ASHAMED OF YOURSELVES!
