Car mechanic crashed my car. Extensive damage to the passenger door of... read more Car mechanic crashed my car. Extensive damage to the passenger door of the minivan. Refused to take responsibility. Claims that he fixed the car in the parking lot, without moving it. When I came to pick the car up, it was parked the other way from how I left it the day before, so that it is more difficult to notice the damage. It is obvious that they moved the car while it was in the shop. The minivan was parked in front of security camera. I asked if they can provide security camera footage to substantiate an uninsured motorist claim that carries no deductible. The shop manager promised to find the footage. I called for about a week to check whether they found something. They said that they were too busy with other customers but will definitely do tomorrow. After a week the footage expired and was destroyed by camera's software. Crashing your customer's car and refusing to take responsibility is bad. But why refuse the customer the opportunity to file free insurance claim and allow damage repaired at no cost to you or the customer?
