you couldn't even get my oil change right. I told ya my car needed 0W2... read more you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.
If you're tired of getting robbed for your automotive needs or getting... read more If you're tired of getting robbed for your automotive needs or getting less than you paid for - then this is the place for you. Lance and his small team of mechanics, while all being quite young - are the real-deal - they have turned their personal passions for Subaru (all models & generations) - in to a business - making them a real specialty shop for virtually all your Subaru Auto needs. Don't get me wrong, they are not a 1-trick pony though - they service virtually all makes and models... I've recently had them address various items on my '15 WRX, including the subject Clutch & Flywheel Upgrade, perform an EGR delete, swap plugs, weld/repair a broken exhaust flange plate (which I thought for sure was unfixable without a new plate - Warren is a talented Genius welder) & Tim is a talented Dyno Tuner, (thanks to dyno time at Chameleon Racing in Bohemia). The entire team at Larsen's are super friendly, happy to share educated advice, sharp at finding issues and remedying them - all without charging an arm and a leg. Super flexible too - one of the best experiences I've had with an auto shop in my life - I currently travel over 35miles just to get my car worked on by them... Give 'em a try & let Lance know - Chris with the White 15' WRX sent you ;-)_03jul19
Service fine as always
