The staff was helpful and knowledgeable. They were able to diagnose th... read more The staff was helpful and knowledgeable. They were able to diagnose the power steering problem within minutes. The diagnostic was free and they even topped off my power steering fluid for free! If I run into any more problems I know they are a reliable source for auto service!
I've been a customer of Whyte's for years now, as have my parents, my ... read more I've been a customer of Whyte's for years now, as have my parents, my wife, and my wife's family. It's a friendly, local business that genuinely cares about customers. I have never felt over-charged and Mr. Whyte has been very accommodating in the past. During my graduate studies I was out of the area and went to several other places when my car broke down (it was old and did so a lot). I did not feel nearly as comfortable going to them and ended up saving my oil changes until I was visiting home so I could take my car in for general check ups at Whyte's. Now that I am back living in the area I go there whenever I am in need of assistance with my car. I highly recommend.
These guys just replace things one by one, charging you as they go, un... read more These guys just replace things one by one, charging you as they go, until they get it right--or not! $784.87 (replace struts) didn't fix the problem I specifically brought it in for, "a vibration at 60mph," so I brought it back a month later after being promised on the phone, "We'll make it right for you." This time I was charged another $103.98 (replace tie rod) only to drive away with a car that still vibrated (I even took the Asst. Mgr. for a ride so we could share the experience together.) So they refund me the $103.98, they say I need a new steering rack, and they'll do it at the discounted price of another $500. It didn't make sense to me that a steering rack could cause vibration, and when the manager sensed that I wasn't going to play this game anymore he became mean and told me to go somewhere else. So I went somewhere else--Google--where I learned that vibration can be caused by bad brake rotors. I spent $71.26 at a parts store for two new rotors and after a couple hours under the car I was driving around at 60mph with no vibration! It cost me $784.87--and if I hadn't smartened up in time over $1284.87 (because the new steering rack wouldn't have fixed it either)--to learn "Ithaca Midas is a money pit!"
