Absolutly terrible customer service. Went in for simple auxiliary port... read more Absolutly terrible customer service. Went in for simple auxiliary port repair on my radio, a week later at promised date the owner said his guy was on vacation. Went back a week later at next promised date and he said and I quote "oh Yea what happened to that," and I have never seen my radio again or received any compensation, the radio worked perfect except the port. Hundred dollar radio essentially stolen.
I am extremely satisfied and appreciative of the work that the staff a... read more I am extremely satisfied and appreciative of the work that the staff at Tolima Auto Center did on my new car. I was very nervous about who was going to work on my brand new car ( Brand new 2016 Jeep Renegade) that was involved in a hit and run just days after it left the dealer. The car looks perfect. You would never know that such intensive work had to be done. Their office staff is responsive, professional and very pleasant. I will definitely be going back to Tolima for any work needed in the future. -Michelle
CROOkS! BEWARE! This place is all a big scam! They advertise a che... read more CROOkS! BEWARE! This place is all a big scam! They advertise a cheap price for tinting and other services, but then force your hand to lay more for "better quality merchandise!" Orlando will waste your time, and then if you do finally buy into his/their BS provide poor unprofessional labor with cheap,cheap, cheap quality parts/materials! Got a price quote of $89 for tint over the phone, then when I got there he looks out the door of the shop and has the nerve to tell me "oh, you don't have a sunroof, so the cheap $89 tint won't work" HuH??? Wtf are you talking about bro? What does me not having a "sunroof" have to do with tinting my "door" windows? He proceeded to feed me some BS story about door moldings ect but I have been in the automotive field for over 20 years and I know with the upmost certainty that everything her told me was pure nonsense! He just wants to get you to his shop by marketing low prices but when you get there he tries to sell you the moon. In addition, they advertise "lifetime warranty on all tinting, but when I questioned this he stated that the warranty does not cover peeling. Really??? If I'm not mistaken, peeling is the most common problem your likely to experience with a poor tint job. So basically, even his warranty is BS because it does not cover exactly what the consumer needs covered! "exotic-auto-sound-and-security-systems-elmont @ 1276 Hempstead Turkpike in Elmont" are shady people. Do yourself a favor and bring your car and your money to a more honest and repital business that can provide quality merchandise and installations. BTW, the tint they use is the same cheap garbage they sell at autozone, pep boys ect. It's not professional tint.
