Know John for nearly ten years.He has always been fair,reasonable and ... read more Know John for nearly ten years.He has always been fair,reasonable and reliable. After my recent mishap I had the car towed to his shop and ,beside some other stuff,he did some engine work.I swear the car runs as smooth as new. moral of my rating:"when you find a mechanic you can trust stick with him".
Not good! It took over a week for them to look at my car at the Harbor... read more Not good! It took over a week for them to look at my car at the Harborcreek location and then the staff was rude and uninformative. An employee actually stated they "were not making any money on me." They were, but obviously not enough.
I was there for my PA State inspection today. Their business practice ... read more I was there for my PA State inspection today. Their business practice hasn't changed in the many years I've been going there. They only do the work that is required. I trust Karen and Mark since they don't use gimmicks or promotions to get you in then try to convince you to have unnecessary work done like some of the chains are noted for. While waiting for my inspection to be completed they treated other customers that came in or called with the same honest attitude. I worked and lived in Erie all of my life and will continue to do business there with all of my vehicles. They are local honest people that don't have to meet quotas of the major chains, so you only pay for what you really need.
