Gabe's Collision on Sheridan Drive did OUTSTANDING JOB, On My vehicle,... read more Gabe's Collision on Sheridan Drive did OUTSTANDING JOB, On My vehicle, when I arrived, I didn't even no my car could look that great, its been a few weeks, my car still look like it came off the show case, Great Job on the repairs, it looks like a new vehicle again. I would highly recommend this Gabe's location. Happy Holiday to the Staff at Gabe's Collision.
"Don't come here, unless you want to waste your time and money!! This ... read more "Don't come here, unless you want to waste your time and money!! This owner is extremely forgetful, or DOES NOT care about his business or customers. We brought my car in to fix the scratches on the car body and the front bumper. My husband got the price quote through a shop technician, who spoke to his owner on the phone (Jason). When we came to pick it up, there were still several scratches. We spoke directly to the owner; he said it would take 2 days to fix the remaining scratches + buff our entire car (our new request). He gave us his next available date to bring my car back. We dropped my car off again on Tuesday (after 5pm), came on Friday morning, but NOTHING had been done! The owner said he needed 3 days total (initially said 2 days). We happened to go on vacation so we did not pick up the car that day and gave him another 8 days to complete the tasks. He promised to have my car ready on the day we came back in town. ON OUR VACATION, I called the owner again 3 days prior to coming back to remind him. Again, he promised our car would be done on that day. I called the shop at 4pm when I got back in town, still NOTHING was done! His technician said that our car was scheduled to be done the NEXT day!!! I had to call a cab to go to work and go back home that day. I called the owner in the morning at 8am to make sure my car would be done that day so I could go to work the next day. NO apology and he was yelling at me (because I raised my voice like I had no rights to be frustrated being back and forth so many times plus several calls). I was extremely frustrated because every time we go pick up my car I had to pick up my husband from work in Hamburg and pick up my son. Each trip back and forth is more than one hour. I am ready to write a report to the Better Business Bureau about this business.
I have been trying to get in touch with Todd for receipts for work don... read more I have been trying to get in touch with Todd for receipts for work done to my car in April of 2010. I never received any receipts after repeated requests. My insurance company has left messages as well, to no avail. My next step will be the Better Business Bureau. I will try again this week, but after that, it is out of my hands.
