I had quite a bit of work done here over the last year, despite the re... read more I had quite a bit of work done here over the last year, despite the relatively high prices. Bruce was very communicative about what they found and the work that they were doing, and that initially gave me a good impression. But with my most recent experience I am no longer a fan. When I had my car inspected last August they told me that I needed a new wheel bearing, which I had them replace along with quite a few other maintenance services for a $1000 bill. The wheel bearing failed earlier this year, which they replaced under warranty -- still a fan. Last week, that same bearing failed again when I was on the road a couple of hours away, and they were not receptive to discussing a warranty repair unless I had the car towed back to the shop. The new mechanic told me he didn't know how the bearing could have been replace properly in the past since there was an old bolt that was seized and clearly not removed, which suggests to me that I had two good bearings replaced with bad practices. Exactly the thing that I do not want from my mechanic. I am very disappointed with this treatment (and out another $400-500), and would not recommend this shop based on this experience.
Scott is a fantastic auto mechanic! So thankful i found this shop. Sc... read more Scott is a fantastic auto mechanic! So thankful i found this shop. Scott diagnosed my honda element and isolated the transmission problem. He backed me up and got honda to install a new transmission for free. I am forever a THE GARAGE customer and tell all my friends and family.
Village auto is awesome! Everyone is very nice an welcoming. I especia... read more Village auto is awesome! Everyone is very nice an welcoming. I especially enjoy talking to Bruce. I know diddly squat about cars so he explains everything to me with patience. -Lindley
