**BUYER BEWARE** Stay away from this dealer. They use false advertisin... read more **BUYER BEWARE** Stay away from this dealer. They use false advertising tactics to lure customers to their doors, and then slam you with a $2500.00 add on fee to the sales price. They would not break it down on the bill of sale. They literally add it to the final car price without explanation pretending you would not notice the change. The online advertise price is fake, Henry, the finance person would not explain the change in price. Please, STAY AWAY!!! Do not buy from this dealer. They already scammed a lot of customers with their false advertising methods. They have a lot of explanations to do in court.
I'm so thankful to have such a great and honest mechanic in my neighbo... read more I'm so thankful to have such a great and honest mechanic in my neighborhood. The company has been around for 49 years and I can understand why. My husband and I went in to check out a rattling noise in our car and Ross (son's owner) looked at everything. We had a corroded battery that explains the stall when we started the car that could have put us in a very bad situation. We no longer have the rattling noise in the car and we don't have to worry about the car dying from a corroded battery. We got our oil changed, filter changed and all the fluids were filled to make sure our 2015 year old Subaru was running like new. I am beyond words at their professionalism, extremely affordable prices and excellent quality services. We are no longer getting our car serviced at the Subaru dealership and will be going to Ricbon from now on.
I would like to advise everyone who is even attempting to visit this e... read more I would like to advise everyone who is even attempting to visit this establishment - to avoid it as far as possible. I was on the market of getting a car for my family for some time. When I end up at this dealership, there were few salespeople in front of the place. One of them came up to me and showed me few cars - one of them i liked and decided to purchase. I was given minimal discount ($1,000) and was told to bring the necessary documents to get the approval for the loan. I gave the down payment and asked the person who was taking care of my case to give me the quote so I would be able to see if I can afford the payments. I was told to call back the next day but in meantime to look for the car insurance. When I came home, I found an insurance that suited my needs. I called my salesperson the next day and again asked for the quote for the car insurance - i wanted to know the terms of the loan and see if I like it. Again, I got the same story that he needs the insurance information in order to get the necessary information. It took few days that I went back to the place and surprise, surprise - he still had no approval taken care of. Instead, he took the same papers again and while I was sitting and waiting - he called someone and took his time leaving me alone at his desk. When he came back, I asked for the information - the answer was to call back the next day again. It seemed wrong to me and I asked for the approximate figure - he started to play games and telling me that he will get me the best deal and again he wanted for me to get the insurance first. I know that , i need to get the loan before getting the insurance but he wouldn't acknowledge me. At that time I decided that I was treated very rude and said that I do not want to make the deal. The sales person became rude and very noncooperative. He just through papers and left without saying anything. At that time I said that I want my deposit back - then I found out that i have to come back on Friday because only on Fridays they are giving the money back. I left and got to speak to another person who gave me the number to the owner I called the owner who told me that he will send me the money back and i do not have to come back to the place. Of course, he didn't send the money. I called him again and he said that i have to come back to get the money back - so I did so and got my money back. Seems like this establishment is treating its customers well only when they see the $$$$ once the deal doesn't come through - the customers are being treating very bad. Be careful before you step your foot into that place because the prices are way too high and the staff there would not give you all the information that they should !!!!!!! BEWARE
