ALWAYS competent, courteous and compassionate.....I have been going to... read more ALWAYS competent, courteous and compassionate.....I have been going to him since Sherman and will go nowhere else. I recommend Dr. Don's to everyone who is looking for conscientious work and honest value in repairing and maintaining their vehicles.
Life experiences have taught most of us that it is wise to establish b... read more Life experiences have taught most of us that it is wise to establish boundaries regarding the type of relationships we allow ourselves to develop with those who we conduct business with. Friendship is usually considered “taboo”. Most consumers believe that the majority of independent business owners are only concerned with their own bottom line, “making the mighty dollar at whatever cost. Very seldom does a consumer meet one of those independent business owners who is the total opposite. Mr. Bill Leahy, the successful proprietor of Piermont Automotive located in Piermont New York is one such individual. He possesses and exhibits a unique degree of sincerity, business ethics, integrity and business acumen that is far beyond the expectations of his customers. I was blessed to establish a business relationship with Bill Leahy several years ago after he provided what could only be explained as supreme unsurpassed service and repair of my vehicles. It ultimately determined my final decision to utilize his services exclusively. Since that time, our business relationship has evolved into a uniquely blessed friendship created only by God. A series of recent repairs made on my vehicle by “Bill” had resulted in my having a strong desire to replace my vehicle. Despite the potential monies that Bill Leahy knew he was most likely to make, providing future repairs on my vehicle, he selflessly sacrificed his own personal future financial gains to save me his customer from spending money needlessly. Bill made a personal phone call to a good friend at a Mahwah Honda Dealership, and explained my situation. This whole scenario began on a Saturday. By Monday I was driving out of that same dealership with what I now refer to as “My Miracle Car from God”, a brand new fully loaded 2014 Honda CRV with absolutely no money down. At this present time, there exist several thousand independently owned and operated auto repair shops in New York State. Piermont Automotive located at 15 Piermont Avenue in Piermont New York, owned and operated by the successful proprietor Mr. Bill Leahy is one that has obtained the unparalleled respect and admiration of its customers and its community. Mr. Leahy is undoubtedly an honest and sincere individual of outstanding character, who has proven himself to be one who is always willing to go above and beyond the established standards of customer service excellence. He has unequivocally demonstrated his personal life philosophy, that business and life is about more than just money. I feel so very blessed to have Mr. Bill Leahy as a business associate, but even more so as a trusted and treasured friend. B.Williams
This is a real review by a customer that had body work done on a 2009 ... read more This is a real review by a customer that had body work done on a 2009 Honda Accord Coupe in January 2012. The work that was done on our car was the WORST work I have ever seen in my life. The damage to our car was from a small collision that banged up the front end. The new (aftermarket) hood they put on not only doesn't fit, with big gaps on each side, but is also way to high above the fenders! The rubber gasket that goes under the front of the hood hangs out about 1/4 to 1/2 inch .... it is not supposed to be visible at all. The paint was only quickly sprayed on once on the underside of the hood and looks like it was done with a can of rustoleum. We had another area above the drivers side window repaired. It was dented from a tree branch that came down in our driveway during the weird October snow storm. The repair was HORRIBLE to the point that there are paint drips all along the edge of the repair. Also there was overspray paint on the window. We took the car to a Honda dealer and they literally laughed their heads off when they saw the work. They told us we couldn't sell or trade this car if we wanted to because of this terrible work. They also neglected to repair the headlamps which were scratched, and if you can believe this ... we had them do an oil change and they never even reset the oil level light. We are not the type to complain if there is a little issue, but they have destroyed our vehicle and rendered it valueless!!!!! Not to mention it took them over 2 weeks to do this terrible work. Our insurance company is USAA and we now have to take it to another auto body shop and have ALL the work redone. In 49 years I have never seen such poor quality work from an auto body shop. You would be a fool to use these guys.
