Professional, honest and overall great mechanics!!! Even take care of... read more Professional, honest and overall great mechanics!!! Even take care of my boat engine maintenance
I used to love this shop and thought they did a good job. But I no lon... read more I used to love this shop and thought they did a good job. But I no longer think that, told them so and am (sadly)leaving very negative feedback for this Webster group. I no longer take my car there and do not recommend the place. I left my car for routine maintenance and to have a small oil leak checked out. Since I did not need the vehicle, I told them I would leave it for two days, to give the mechanics there plenty of time to figure out the oil problem. When I came after two days to pick the car up, I learned that they had never bothered to deal with the small oil leak issue. They had done the other work that was quick and easy to do and for a very steep price. As I told them at the time, I don't mind paying a premium price for premium service. Given that they knew up front what I needed and that I gave them all the time in the world to do it, getting scalped in pricing and having them not do one of the key things I needed was not acceptable. I took my vehicle to a small shop and they readily found my oil leak problem, proving that the staff of Goodyear had not even tried. I would go elsewhere.
