I have a 2008 Impreza with 60K on odometer that stalled on a stop ligh... read more I have a 2008 Impreza with 60K on odometer that stalled on a stop light. I call the tow company and suggest the nearest auto shop. Unfortunately it was Auto Tech in Stamford. Service writer told me $129 for diagnose before he can give estimated price for a repair. He call later that day and said the technician has found nothing major issue except I need a new battery and minor engine tune-up. He quoted a price of $650. I said I have other concern about my AC is not blowing cold. He said they will do another diagnose and give me a quote to fix it. They found out my car need a new AC condenser which cost $750 to fix. All in all I paid $1400 after my Triple A discount. I ask about the warranty he said 2 years. After a month my AC is not working again so I bring it back and they told me the new AC condenser works fine the problem is the compressor it need to be replace. it’s kind of fishy to me because when they diagnose my AC for the first time there’s nothing wrong with the compressor now they insist it’s broken and wants me to spend a $1000. Sorry to say but these guys are crooks and untrustworthy. I suggest to avoid this shop they will take your money and never fix the problem.
Shawn and his crew addressed all of this repair and reviewed in detail... read more Shawn and his crew addressed all of this repair and reviewed in detail what all of the expenses were prior to my commitment to doing the work. Any questions I had were answered immediately and if there were any unforeseen issues, I was assured via phone calls that the right job would be done. They have made me feel secure in that both myself and my family would be safer after this repair. My car rides and steers as good as it did when I first bought it. I am a long time customer, the last 12 + years, and I will keep coming back because they completed the work within 1 day after making an scheduled appointment.
The crew at Andy & Terry Automotive are an amazing bunch. The mechani... read more The crew at Andy & Terry Automotive are an amazing bunch. The mechanics are incredibly knowledgeable, friendly and courteous. Sean, who I believe is the shop’s lead mechanic, is sharp, professional and on point. Vince, the shop owner, is simply one of the nicest, most honest individuals I've ever met. He is fair with his prices and his shop provides nothing but top notch service. Andy & Terry has kept my daily driver on the road for 10 years now. I trust them with my all my vehicles (new or used).
