I absolutely love JC. They've provided consistent, reliable service fo... read more I absolutely love JC. They've provided consistent, reliable service for my car since I moved to the area. They have saved me tons of money- typically in situations where my dealership tries to upsell an unnecessary service not warranty covered. Recently, they looked at a used dealer car I was interested in buying- and found a few potentially costly issues with the vehicle, that were then taken care of by the dealer. They wouldn't take a cent from me for their time. Don't hesitate to use this wonderful, family run auto service.
This is a Shell Station. Avoid this mechanic like a plague rat. I came... read more This is a Shell Station. Avoid this mechanic like a plague rat. I came in for a quick oil change, they did it wrong, and I had to call the police over to get my car back. My experience: - They advertise an $19.95 Oil Change Special for 4 cylinder cars. - They demanded $35 after the service and claimed that the Oil Change Special does not include the oil filter, and that they topped off my washer and brake fluids. - I said I could pay them the $20, like they advertise. - They refused, and would not release my car. - I called the non-emergency police line to have the cops provide an objective view on our disagreement. - The owner agreed to honor his advertised price once the police talked to him. I go the car back and found out: 1) They lied. They never topped of any fluids, for which they tried to charge me. 2) They put in the wrong oil. My car is specified for 5W-20. They used 10W-30 If they cannot even do a simple oil change right, then I have no confidence in their ability to do anything more complicated.
Until Car Doctors moved into the neighborhood, I ALWAYS regarded car m... read more Until Car Doctors moved into the neighborhood, I ALWAYS regarded car mechanics with a deep sense of dread and skepticism. Dee Knight is the definition of excellent customer service, and his personable crew of employees are the direct opposite of the duplicitious car mechanic stereotype. The car repair industry in general should follow suite. Thank you Dee!!
