Purchased a vehicle, or I should say LEMON from Sunrise Used Cars in L... read more Purchased a vehicle, or I should say LEMON from Sunrise Used Cars in Lindenhurst last month, and was informed by the owner Joe at Sunrise, that he sold the car for Elite Motorsports. I have had problems with this vehicle within 2 days after picking it up. I called Joe at Sunrise and requested a refund, he refused and stated he sold the car for Elite Motorsports and to take it up with them. Can you believe the audacity? I paid Sunrise Used Cars and he is passing responsibility onto Elite Motorsports and then they denied Joe's claim. I found Elite Motorsports to be dishonest when I insisted something was terribly wrong with my vehicle, they told me to bring it to their location, and was promised a full diagnostic. I requested the diagnostic report, but they refused it, I asked for their Technician notes, and while Frank, their service manager was looking for them on his computer, he conveniently tells me he accidentally deleted them. I'm told the car was brought there for the inspection, yet how does a vehicle with extremely bad brakes, and other issues pass inspection? My vehicle goes back a second time, and this time I give them a diagnostic report from Audi and Elite Motorsports stated their diagnostic was inaccurate, Audi are thieves and they do not know what they're doing. Diagnostic Reports are inaccurate? REALLY? My vehicle has now been sitting for two days because it has a bad leak. Kai from Elite Motorsports promised me he would pick up my car, but the day my car was suppose to be picked up he calls and states, his truck is down. TRUCK IS DOWN? You fix cars, why is your truck down for two days now? Just more lies. Then he has the audacity to tell me to pay for a tow to his shop. My car vibrates terribly, car is leaking oil (I believe transmission oil) that ruined my driveway. AC doesn't work, and I could go on and on. PLEASE HEED MY WARNING AND STAY FAR AWAY FROM SUNRISE USED CARS AND ELITE MOTORSPORTS. They are dishonest, and they are liars! The ONLY thing that brings me comfort is... G*d above sees everything, and people like this will eventually get what is coming to them. YOU SHOULD ALL BE ASHAMED OF YOURSELVES!
The service was great, Jimmy was a pleasure to talk to over the phone ... read more The service was great, Jimmy was a pleasure to talk to over the phone and even nicer in person. He fully explained what was going on with my car and exactly what they did. The price for all the work that was done on our car was very reasonable. I didn’t feel ripped off like I have in the past at other mechanics. I am very thankful for how quick they were able to have it done considering a few set backs they were having that day in general. I would fully recommend them to friends and family. Dorian Delany
Such a pleasant experience today (something I've never said while havi... read more Such a pleasant experience today (something I've never said while having my car serviced) a new set of tires and an alignment for such an awesome price!! I was in and out! Will definitely be coming back for future needs/repairs. If you're looking for a great team and quality service jimmy will definitely take care of you.
